by Robbie Bright-Poole | Jul 23, 2012 | Human Resources
A new patient calls for an appointment. Where are they placed in the schedule? If your office is like most practices the patient is given the option of the first few available time slots with little regard to the patient being seen immediately before or immediately...
by Robbie Bright-Poole | Jun 4, 2012 | Human Resources
Kathy, your long time administrative assistant just gave her two-week notice. Whether you saw it coming or not, (and I’m sure you’ll take little comfort in this next statement), you can learn something from every experience. An exit interview is typically a meeting...
by Robbie Bright-Poole | Apr 29, 2012 | Human Resources
It doesn’t really matter what time of the year it is, scheduling around vacation days, personal days and holidays is a pain in the neck. Productivity can take a hit when employees take vacation at the busiest times. And scheduling employees during the holidays can...
by | Mar 25, 2012 | Human Resources
You need to hire an audiologist. You’ve run an ad on Craigslist or Audiology Online or Monster.com. You’ve narrowed down your selection to a few resumes. You’re ready to wave your magic wand over the pile until the resume for the perfect person for the job rises...
by Robbie Bright-Poole | Mar 18, 2012 | Human Resources
Job descriptions are the cornerstone of communication between you and your staff. After all, it’s hard for supervisors to measure job effectiveness during performance reviews unless you and the employee both know what you expect. Key Ingredients Analyze...
