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A Better Way to Schedule Patients

A new patient calls for an appointment.  Where are they placed in the schedule?  If your office is like most practices the patient is given the option of the first few available time slots with little regard to the patient being seen immediately before or immediately...

Exit Interviews, Why You Should Do Them

Kathy, your long time administrative assistant just gave her two-week notice.  Whether you saw it coming or not, (and I’m sure you’ll take little comfort in this next statement), you can learn something from every experience. An exit interview is typically a meeting...

10 Questions to Ask Before You Hire an Audiologist

You need to hire an audiologist. You’ve run an ad on Craigslist or Audiology Online or Monster.com.  You’ve narrowed down your selection to a few resumes.  You’re ready to wave your magic wand over the pile until the resume for the perfect person for the job rises...

How to Write a Job Description

Job descriptions are the cornerstone of communication between you and your staff. After all, it’s hard for supervisors to measure job effectiveness during performance reviews unless you and the employee both know what you expect. Key Ingredients Analyze...