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Oracle Hearing Blog

Panic and the Coronavirus

Panic and the Coronavirus

Covid-19, better known as the coronavirus is causing workers to take sick days and patients to stay home.  The conventional advice is “don’t panic”, which is always much easier said than done.  While you have no control over much related to the coronavirus, what you...

A Better Way to Schedule Patients

A new patient calls for an appointment.  Where are they placed in the schedule?  If your office is like most practices the patient is given the option of the first few available time slots with little regard to the patient being seen immediately before or immediately...

Can Everyone Afford Hearing Aids?

Are you under the mistaken impression that everyone can afford hearing aids, they just choose not to buy them? The following was taken directly from an online blog. "Well I don't have good news to report, …30 mins ago or so I found out we’d been declined for the loan...

5 Tips for Handling Patient Complaints

Patients will complain.  If you’ve been in business for more than 6 months and you don’t think you need to read this article, think again. You can’t make 100% of the people who come through your door happy.  You can try but you will fail, it’s human nature to...

How to Answer the Price Question

You know your practice will get this question at least once a week, if not once a day.  Does your staff know how to answer the question?  Do you know what they’re saying?  One of two things is currently happening.  They are either doing a good job of answering the...

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